Roche Accu-Chek Active Manuel d'utilisateur télécharger pdf (Page 61)

118

Measurement optics error. Clean the measurement

optics (Chapter 7.1). Check that the test strip is

lying flat and straight in the test strip guide. If the

message persists, the monitor has a fault. Please

call your customer support and service centre.

Although rarely occuring - you applied too little

blood to the strip. Repeat the test with a new

Accu-Chek Active test strip.

The measurement optics are dirty or you have

inserted a test strip that has already been used

or is expired. Clean the measurement optics

(Chapter 7.1) and repeat the test with a new

Accu-Chek Active test strip.

The monitor was exposed to a strong electro-

magnetic field. Move somewhere else.

The coding chip was removed during testing, has

a fault, or is not properly inserted in the monitor.

Remove the coding chip and re-insert it.

The test strip was not fully inserted, was moved

during testing, or was dosed with blood too soon.

Repeat the test with a new test strip and ensure

that it snaps into place.

The coding chip is missing or has a fault.

The Accu-Chek Active monitor has a fault and

cannot be used. Please call your customer support

and service centre.

You applied too little blood to the test strip, or the

test strip was not lying flat and straight in the test

strip guide. Repeat the test with a new test strip.

The ambient temperature or the temperature of

the monitor is outside the permitted range. Move

the monitor to a room-temperature environment

and wait until the monitor has acclimatised and the

error message has disappeared.

119

8.3 Troubleshooting

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Roche Accu-Chek Active Manuel d'utilisateur Page 61