Roche ACCU-CHEK Inform II Manuel de l'opérateur télécharger pdf (Page 133)

Troubleshooting

133

Base unit

LED is not illuminated Not connected to power supply unit or power supply unit is

defective, base unit is defective, or power outlet not active.

– Disconnect and connect the power supply again.

– If the error persists, contact your Roche representative.

LED flashes red Communication or configuration error.

– Check the configuration and/or the connection to the Data

Management System (DMS). Contact the DMS or IT

administrator of your institution.

– If the error persists, contact your Roche representative.

Automatic shutdown

The meter powers off after a configurable time without

activity (e.g., pressing a key, touching the screen) to

conserve energy. In addition, the meter may power off

automatically for the reasons listed below. Reactivate the

meter/screen as described in the following:

Shutdown after time specified by

system administrator (default is

10 minutes, configurable by system

administrator)

– Press the On/Off button on the top of the meter.

Battery Low – Charge the battery by placing the meter in the base unit.

Battery Critically Low – Charge the battery by placing the meter in the base unit.

– Check that the battery pack is correctly installed and

connected.

– Replace the defective battery pack.

Follow the instructions in Chapter 9 to avoid data loss when

replacing the battery pack.

Display/symptom Possible solution

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Roche ACCU-CHEK Inform II Manuel de l'opérateur Page 133